Home/Privacy Policy

Privacy Policy

Last updated: March 2026  |  Flowers Worldwide LLC

1. Information We Collect

When you visit FlowersSweden.com, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis (such as your name, email, phone number, and delivery address), and website usage information collected on an aggregate basis as you and others browse our website.

We collect personal information when you place an order, create an account, subscribe to our newsletter, or contact us through our website. This may include your name, email address, phone number, billing address, delivery address, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your flower delivery orders
  • Communicate with you about your order status and delivery updates
  • Send promotional offers and seasonal specials (with your consent)
  • Improve our website and services
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

3. Marketing Communications

By providing your contact information during checkout or subscription, you may opt in to receive marketing communications via email, WhatsApp, or iMessage. You can unsubscribe at any time by clicking the unsubscribe link in any message, replying STOP to text messages, or contacting us at [email protected].

Marketing messages will not exceed 10 per month. We will never share your contact information with third parties for their marketing purposes.

4. Sharing Your Information

We share your personal information only as necessary to fulfill your orders:

  • Local florists in Sweden: We share recipient name, delivery address, phone number, and gift card message with the florist fulfilling your order
  • Payment processors: Stripe processes your payment securely — we do not store your credit card details
  • Communication providers: For order confirmations and marketing (with your consent)

We do not sell your personal information to third parties.

5. Your Privacy Rights (GDPR / CCPA)

If you are located in the EU/EEA, UK, or California, you have the right to:

  • Access, correct, or delete your personal data
  • Request portability of your data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

To exercise these rights, contact us via our Contact Form or email [email protected].

6. Cookies & Tracking

We use cookies and similar technologies to keep the site working, remember your preferences, measure performance, and support marketing. You can manage cookies in your browser settings.

7. Data Retention

We keep order and transaction records for as long as needed to provide services, comply with legal obligations, and resolve disputes. Marketing preferences are kept until you unsubscribe. Analytics data may be retained in aggregated form.

8. Contact

For questions about this privacy policy or your personal data:

Flowers Worldwide LLC
Email: [email protected]
📋 Contact Form